Terms & Conditions
Pricing on our website is in Canadian dollars.
- All packages ship with Canada Post. Shipping rates will vary based on your shopping cart contents.
- Shipping insurance is available at additional cost when ordering; and provides protection for breakage in shipping.
- We ship from our warehouse on Thursdays. Orders placed by midnight on Wednesday will make Thursday's shipping. We ship internationally. For urgent/time sensitive orders, please contact us and we will make every effort to accommodate.
- If an item is showing out of stock and you wish to order, please contact us by email (firstname.lastname@example.org); and we will let you know when new stock will arrive and shipping dates.
Products are checked before shipping, and will be well packed. Should there be a manufacturer defect, we will be happy to exchange or refund if we are notified within 7 days of customers receipt. Please contact us directly for any other return requests. Returns will not be accepted without prior authorization. All shipping and handling is at the purchasers expense.